You register and create account for DC-unlocker, DC-phoenix, HCU during purchase only, this can be done in the DC-unlocker shop.
Recover your lost DC-unlocker, DC-Phoenix or HCU password by following steps in How to recover user account password .
You should check if the letter is not in spam filter. If it is not there, contact DC-unlocker support.
There are several reasons for which you may get blocked.
Too many incorrect log in attempts - unblocks automatically after 24h or by contacting support during work hours.
Account blocked, verification required (after purchase) - Look for verification link in email address linked to purchase, if could not be found, contact DC-unlocker support.
Supported models and available services for them:
DC-unlocker dongle is a hardware usb key used for same services as user account at lower price (or for free). We advise to get one if you need to service 10 or more devices.
DC-unlocker dongle can be bought from resellers .
Service prices in credits for users with User account.
Service prices in credits for Dongle users.
Please check guides and tutorials for various services.
Yes. Please do not hesitate to contact us via our live support or post a question to the forum.