Unlock prices for users with a user account
Unlock prices for users with a dongle
Note: MR6400 running NTGX65_10.04.13.03 is not supported! Please check if there is a downgrade/rollback option for the device's firmware before servicing it.
We support only repair to original IMEI
Warning: After using this service, band list edit service for the same device is free of charge
Make sure no SIM is inside the device before proceeding to detect/unlock steps.
Connect the device to PC via USB charging cable that comes with it, wait for pc to recognize it (usually a browser page launches automatically when it is recognized)
Download DC-unlocker client here
Launch DC-Unlocker client
Open the Server tab, enter your username and password that you received after the credits purchase. Click "Check login". (you can buy credits here www.dc-unlocker.com/buy).
If DC-Unlocker/Vygis/Rocker/Infinity dongle is connected, only click " Check login "
Detect device by selecting SierraWireless/NETGEAR from manufacturers drop-down menu list, leave Select model as auto detect (recommended) then click magnifying glass button
Wait till the program detects the device
Open the Advanced tab, click the “Repair IMEI” button
A new window will appear where you will be able to edit the current IMEI. After entering the correct IMEI press "OK" to Continue.
Wait for repair to complete. After IMEI repair device will restart
After the device restarts, you may check if IMEI was repaired correctly by detecting the device on the software again