Unsupported models: Contact support to check if your firmware is supported
MR6110: Contact support to check if your firmware is supported
MR6400 NTGX65_10.04.13.03 & NTGX65_12.01.34.00
MR6500 NTGX65_12.01.16.00, NTGX65_12.01.16.01 & NTGX65_12_01_22_00 are not supported!
Please check if there is a downgrade/rollback option for the device's firmware before servicing it.
Warning: If you use this service and afterward try to repair IMEI for the same device it will ask you to pay again!
If you repair IMEI first and then use this service then it won't!
Make sure no sim is inside the device before proceeding to detection steps.
Use charging cable that comes with the device to connect to PC
Launch DC-Unlocker client
Open the Server tab, enter your username and password that you received after the credits purchase. Click "Check login". (you can buy credits here www.dc-unlocker.com/buy).
If DC-Unlocker/Vygis/Rocker/Infinity dongle is connected, only click "Check login"
Detect device by selecting SierraWireless/NETGEAR from manufacturers drop-down menu list, leave Select model as auto detect (recommended) then click magnifying glass button
Wait till the program detects the device
Open the Advanced tab, click the “Edit bands list” button
A new window will appear, press "Read bands from router"
On the left will be shown available bands, on the right currently existing menus
In some cases, MR5100 does not have an option on its user interface to select band profile manually, so you can only edit the existing profile. (marked as number 0 in the list). To do so, select wished band(s) on the left side then click menu number 0 on the right side and press the "->" arrow icon to import.
After configuring the menu, press the "Update band menu in router" button
Click "OK" to complete. Device will restart