Account Blocked

[hossec]

After paying and received my username and password - I entered it in DC Unlocker but it told me my account is blocked. I also do not see a link to unblock it myself.
Please unblock my account.
Do I need to receive an e-mail as well, stating my username and password.
Another question - Will this process unlock my modem for all sim cards?
Another question - Do I have to have a sim card in the modem when unlocking it?

Regards

[Avantha]

How did you pay? Of course you should get the email with user and pass.Yes once unlock its forever.sim card inserting when unlocking is depends on the model.

[hossec]

I Paid with Paypal - See below: - This is the only e-mail I received:


28 Jul. 2009 01:27:00 PDT
Transaction ID: 7E986380U5745660V

Hello Jan Fourie,

You sent a payment of 15.00 EUR to DC-Unlocker (manager@digiteka.lt)

It may take a few moments for this transaction to appear in your account.
________________________________________
Merchant
DC-Unlocker
manager@digiteka.lt
Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
New account hossec with 15 credits
Item# 15 15.00 EUR 1 15.00 EUR
Subtotal 15.00 EUR
Total €15.00 EUR
Payment €15.00 EUR
Charge will appear on your credit card statement as "PAYPAL *DC UNLOCKER"
Payment sent to manager@digiteka.lt

From amount R170.10 ZAR
To amount €15.00 EUR
Exchange rate: 1 ZAR = 0.0881834 EUR

Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/za/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.

________________________________________
Copyright © 1999-2009 PayPal. All rights reserved.

Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of Singapore.
Users are advised to read the terms and conditions carefully.

PayPal Email ID PP120

[hossec]

I paid with Paypal - See below: this was the only e-mail I received.

28 Jul. 2009 01:27:00 PDT
Transaction ID: 7E986380U5745660V

Hello Jan Fourie,

You sent a payment of 15.00 EUR to DC-Unlocker (manager@digiteka.lt)

It may take a few moments for this transaction to appear in your account.
________________________________________
Merchant
DC-Unlocker
manager@digiteka.lt
Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
New account hossec with 15 credits
Item# 15 15.00 EUR 1 15.00 EUR
Subtotal 15.00 EUR
Total €15.00 EUR
Payment €15.00 EUR
Charge will appear on your credit card statement as "PAYPAL *DC UNLOCKER"
Payment sent to manager@digiteka.lt

From amount R170.10 ZAR
To amount €15.00 EUR
Exchange rate: 1 ZAR = 0.0881834 EUR

Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/za/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.

________________________________________
Copyright © 1999-2009 PayPal. All rights reserved.

Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of Singapore.
Users are advised to read the terms and conditions carefully.

PayPal Email ID PP120

[hossec]

I did not received your e-mail - Please resend and unblock my account please.
- Thanks

[hossec]

I paid with Paypal -
Transaction ID: 7E986380U5745660V - You sent a payment of 15.00 EUR to DC-Unlocker (manager@digiteka.lt)

[Avantha]

Ok i will check,anyway if you did not receive user and pass,then how could you know that account is blocked?

[hossec]

After I paid on Paypal I got a web page that gave me 3 green marks with my username and password and credits - I entered this into DC Unlocker and it told me that my account was locked.
The only e-mail I received was the e-mail from paypal confirming my purchase with you.

[Avantha]

Ok let me chek.

[Avantha]

Unblocked.Please try now.

[hossec]

Thanks - It is working 100% now - My modem is now unlocked.
I think you need to work on your web site. As a newcomer in this field I found it very unclear to understand how much I need to pay at first. (Your pricelist states Free Unlimited).
I also find it strange why I did not received any confirmation e-mails and although I got your 3 green marks with my username and password after I paid the application, it still did not worked (maybe you need to confirm payment first - But then you need to tell Visitors)
Something els that worries me - After I opened your DC Unlocker on my pc, it configured my modem (Huawei E160) for 0 changes to unlock it, using the code, although I know I still had 9 changes left, thereby forcing me to use your application to further unlock it and pay your fee.

Just concerned - Greetings hossec

[Avantha]

You dont get it.That is your unlock count.That shows your unsuccessful tries.You dont need to pay again and again.Once unlock its unlocked forever.

There are two price lists in our web site.One is for Dongle users and other one is for the normal (Non dongle) users.You have to check the correct price list.

We will try our best to satisfy our customers.

BR,
Avantha.