AT&T Novatel 2372 - Accidental flash with Bell Firmware

[gcap001]

I was trying to get the right drivers setup to unlock my AT&T and found some notes that loading the MUU for Bell (20418759_MUU_MiFi2372_Bell_FW5.26.2_ML3.00.57_Loc ked_Pkg.zip) at the same time the unlock program is running that I could then connect and unlock. That worked great, but I accidentally installed the Bell firmware on my AT&T device. It upgraded my firmware to 5.26.2.01, but it fails to upload the HTML files so now I can't access the device with a web browser.

Any tips on how to get the AT&T firmware installed again? I tried a factory reset with a paperclip, but that didn't work.

:confused:

[yaylol]

You could try firmware update from dc-files.

[flymooney]

Have you solved your problem allan_vancouver?
Here is what I did.

I signed up with AT&T 2 weeks ago. Living in the States and working in Canada, I need an unlocked device.

I was successful in unlocking my AT&T MiFi 2372. I did the following:

1- I searched the Novatel Wireless website with "att mifi 2372" and I found the latest USB drivers. (The latest firmware is also there).

2- DC-Unlocker did not detect the device: "modem not found !"

3- I searched the Novatel Wireless website with "Bell mifi" and found the latest *locked* firmware, version 5.26.2. I also found Mobilink 3.00.14 for the Bell 2372. I loaded that firmware on my AT&T 2372.

4- The first 3 steps out of 5 of the firmware upgrade were successful. Steps 4 and 5 failed. These last 2 steps have to do with with loading the XML files for the web management utility.

5- At this point, DC-Unlocker reports finding the modem, and reports a *locked* status. Using dc-unlocker, it unlocked the 2372 like a charm.

6- I then connected with wifi. The XML web management pages not being in the firmware, I only got *Hello world!* on the landing page.

7- I then searched with Google for a "generic 5.26.2 MiFi 2372 firmware". I did not find any, but a few links to people who sell unlocked 2372 and applications, and I asked then for a copy of the firmware. I got 1 positive response.

8- I uploaded the generic firmware. The device remained unlocked and works flawlessly. I tried my Telus SIM card in it, and it reports it is not activated, wich is correct. It connects OK with my AT&T SIM card. No GPS access, even though the GPS Com Port is present (I have not done extensive testing of GPS). The working Mobilink software for that firmware is included. It also gives access to the Wifi management via USB. Mobilink 3.00.14 does not. I found out that in order to have access to the Mobilink stuff on the USB storage device, I had to turn off File sharing on sdcard, in the System tab on the web management page. Default WEP key is 12345 and Login password to administration pages on the web is: admin.

That should be complete. Whether loading the Bell firmware before loading the generic firmware is really needed, I don't know. I did it before finding the generic firmware. Perhaps the generic firmware loads directly in an unlocked state, I don't know.

I hope this helps.

[flymooney]

Sorry, this post is for gcap001.

Have you solved your problem yet?

[pattercisco]

I did the same exact thing, I accidentally upgraded the firmware to the Bell firmware, and now I'm stuck.. This is a device for an executive at the company I work for, so it's important that I get it to work, is the generic firmware available for download? also, how much do credits cost for dc-unlocker?

[yaylol]

Dude you simply need to flash generic firmware from dc-files.com

[pattercisco]

I see the 2352 firmware listed there, but no 2372 files at all on dc-files.com

[yaylol]

This should also work! There are no differences except the frequency band!

[pattercisco]

I tried it, and it says it's not upgrade compatible. "device not compatible for upgrade"

[flymooney]

This is my experience also. My 2372 did not accept the 2352 firmware.

At my location, the ATT firmware was giving me 4Mbits d/l speed, as opposed to about 1.2 Mbits with the generic firmware. Just a coincidence? I don't know.

So I tried to re-flash with the AT&T firmware (version 7.11.02) from the Novatel Wireless site , but it failed. At this point, it looks like I have no other choice than using the mifi with the generic firmware or returning it to AT&T for replacement. Any other ideas?

[gcap001]

No good here. I'm still looking for the generic 5.26.2 MiFi 2372 firmware that I can try to flash the unit with. It has the Bell firmware now and I'm getting only "Hello World" for my management screens.

Anyone have a source for the generic firmware that will load on a 2372?

[flymooney]

PM me for generic software.

flymooney

[gcap001]

Thanks guys--found the Generic firmware and all is good now!

[ssalerno]

I was trying to get the right drivers setup to unlock my AT&T and found some notes that loading the MUU for Bell (20418759_MUU_MiFi2372_Bell_FW5.26.2_ML3.00.57_Loc ked_Pkg.zip) at the same time the unlock program is running that I could then connect and unlock. That worked great, but I accidentally installed the Bell firmware on my AT&T device. It upgraded my firmware to 5.26.2.01, but it fails to upload the HTML files so now I can't access the device with a web browser.

Any tips on how to get the AT&T firmware installed again? I tried a factory reset with a paperclip, but that didn't work.

:confused:

I did the same thing Now I am stuck with the hello world! Could someone please help by posting the Generic Firmware for the 2372?

Thanks Steve :eek:

[ssalerno]

I did the same thing Now I am stuck with the hello world! Could someone please help by posting the Generic Firmware for the 2372?

Thanks Steve :eek:


Thanks flymooney

That did the trick!

Steve:cool:

[flymooney]

When I tried to re-flash the ATT f/w over the generic f/w, I was getting an error with an "unknown string" error message. Someone else reported that too. I had to return my device to ATT for replacement. I'm out in the country, far away from the ATT tower, and I was not getting good d/l speed with the generic f/w (coincidence?). The d/w speed was great near the tower, however. The ATT f/w seems to give me better speed at my location. Other than that, the generic f/w is fine except it does not have the gps and dnla server. Not a big deal. I do not remember if it lets you access the storage card. hope this helps.


Thanks flymooney

That did the trick!

Steve:cool:

[elliot0214]

Where can I get the mifi 2372 generic firmware, even buy it. I flased it by accident with the bell firmware and now only have Hello World as landing page.

[ChesterGSD]

Does reflashing the AT&T f/w over the generic f/w lock the mifi ?

Thanks for you help

[Vincentas]

Does reflashing the AT&T f/w over the generic f/w lock the mifi ?

Thanks for you help

If device unlocked by dc-unlocker, firmware update should not lock it back.

[ChesterGSD]

Thanks for the reply !
Which AT&T firmware image would you recommend to flash ?

Thanks for your help.

[Vincentas]

Thanks for the reply !
Which AT&T firmware image would you recommend to flash ?

Thanks for your help.

Sorry,we do not have such information.

[flymooney]

The one I have in my MiFi is version 7.11.02.01-11 (AT&T). I downloaded it from the Novatel Wireless website in April. I searched for it on the website last night, but I did not find it (removed?). If you need it, I have it somewhere...

flymooney


Thanks for the reply !
Which AT&T firmware image would you recommend to flash ?

Thanks for your help.

[JWT123]

I have managed to accidently install the bell pkg "20419312_MUU_MSM7225_Build_5.28_pkg.zip" I notice that it changed the SSID from MiFi2372 to MiFi45E0 I tried att firmware "20419181_MUU_MSM7225_Arches.ATT_AMSS_7.11.02_Linux _2.7.0207_2010-02-10_pkg.exe" It showed a check for both model and firmware then when I select next to flash it shows the (Unknown string) error. When I tried the Generic firmware "20418796 MUU MIFI2352 NVTL GENERIC_Pkg.exe" It says the device is not compatible for upgrade. I then click ok and it has an x next to the model and check next to the firmware.
Any help would be greatly appreciated.

[wirecutter]

Not sure if this is a dumb question, but is Hello World what is on the Bell MiFi or is it just messed up because its Bell firmware on an Att device?

[e2000]

I have managed to accidently install the bell pkg "20419312_MUU_MSM7225_Build_5.28_pkg.zip" I notice that it changed the SSID from MiFi2372 to MiFi45E0 I tried att firmware "20419181_MUU_MSM7225_Arches.ATT_AMSS_7.11.02_Linux _2.7.0207_2010-02-10_pkg.exe" It showed a check for both model and firmware then when I select next to flash it shows the (Unknown string) error. When I tried the Generic firmware "20418796 MUU MIFI2352 NVTL GENERIC_Pkg.exe" It says the device is not compatible for upgrade. I then click ok and it has an x next to the model and check next to the firmware.
Any help would be greatly appreciated.
May I know if the 5.28 bell firmware supports sms via web? I can only use the sms thru mobilink. I do need this feature as I use it to check my credit/balance via sms. Thanks

[MiFiMe]

No good here. I'm still looking for the generic 5.26.2 MiFi 2372 firmware that I can try to flash the unit with. It has the Bell firmware now and I'm getting only "Hello World" for my management screens.

Anyone have a source for the generic firmware that will load on a 2372?
Find it in this place.
http://www.dc-unlocker.com/forum/showthread.php?t=5873

[argueb]

Find it in this place.
http://www.dc-unlocker.com/forum/showthread.php?t=5873

I loaded the generic firmware linked here, and I can't get past "limited or no connectivity" on modem. Any other thoughts?

[cmstlist]

Okay, well here's my addendum as someone with a Bell MiFi.

I tried the generic firmware and found the speeds were worse than Bell. So then I tried the laborious procedure to flash it up to the AT&T firmware. I found the speeds were better than generic but worse than Bell. Moreover I found that both AT&T and generic firmwares detected my SIM as "roaming".

So I tried to flash back to Bell and, of course, got this "Hello World" issue. Then I reflashed generic again, which worked, and flashed Bell back on top. Now I get the generic portal, but some components are upgraded to 5.28. The problem is, it still thinks I'm "roaming". I can enable data roaming but that's risky in terms of costs if I ever get close enough to the Canada/US border.

Does anyone know if there is a *full* Bell MUU out there, whether an older version or whatever else it may be? Or alternately, does anyone know if there's a way to tweak the firmware so that my home network won't be seen as "roaming"? Because now I don't seem to have a way to get completely back to Bell stock firmware.

Thanks!

[cmstlist]

Side note: The silver lining is, this "mutant" Bell/Generic firmware is giving me blistering speeds, with the best upstream speeds of anything I've tried:

On Bell firmware: 5673/2781, 6253/2881, 5137/1948, 6321/2989
On generic F/W: 4297/2507, 4396/2204, 4829/2645
On AT&T F/W: 4919/2463, 3249/2491, 2368/2709, 4804/2707
Mutant Gen/Bell: 6317/3262, 6304/3508, 6316/3759

Granted those tests happened over the course of a few hours and there could have been variation. But still impressive for plain old HSPA.

[varkey]

Side note: The silver lining is, this "mutant" Bell/Generic firmware is giving me blistering speeds, with the best upstream speeds of anything I've tried:

On Bell firmware: 5673/2781, 6253/2881, 5137/1948, 6321/2989
On generic F/W: 4297/2507, 4396/2204, 4829/2645
On AT&T F/W: 4919/2463, 3249/2491, 2368/2709, 4804/2707
Mutant Gen/Bell: 6317/3262, 6304/3508, 6316/3759

Granted those tests happened over the course of a few hours and there could have been variation. But still impressive for plain old HSPA.

Would you please post the link to the Mutant / Bell firmware? Or explain what exactly you mean by that. It would be really helpful! :)

[varkey]

I didn't understand at first, now even I have upgraded the Bell firmware after installing the Generic firmware and my speeds are much better as well as the random freeze issue has been solved.

[cmstlist]

What I meant by "mutant firmware" was that I have a combination of two firmware releases now on my device. The Bell MUU appears to contain only a partial upgrade and not a full firmware - it has no files for the web UI and doesn't fix the failure to recognize Bell as a non roaming network - but it does upgrade the radio to a vastly improved version compared to the generic firmware.

Still wondering if anyone out there has a firmware file that restores the device to a complete Bell firmware including UI and everything.