View Full Version : No credits have been allocated
ljrowl
2010-12-07, 02:59 AM
Hi,
I purchased 8 credits (2 and then 6) using PayPal last Friday 3rd Dec. The credits still haven't been allocated to my account (ljrowl) and I haven't received an email message. Would appreciate your looking into it please.
Thanks,
ljrowl
Vincentas
2010-12-07, 07:27 PM
Your payment was refunded because you used unverified paypal account. Our system accept only payments from verified accounts. Verify the account at paypal and then there will be no refund.
ljrowl
2010-12-07, 11:20 PM
Thanks Vincentas, sorry for being a newb, not sure what's required but I updated the paypal account with new credit card details, address etc. Does that make me valid? Tried to use it to purchase 8 credits and I'm still showing 0 credits.
Thanks,
ljrowl.
Vincentas
2010-12-08, 02:25 PM
Thanks Vincentas, sorry for being a newb, not sure what's required but I updated the paypal account with new credit card details, address etc. Does that make me valid? Tried to use it to purchase 8 credits and I'm still showing 0 credits.
Thanks,
ljrowl.
Payment was refunded again for same reason. You need to verify it from your paypal account. For more infromation you should check at paypal.
sourav2388
2010-12-30, 01:37 AM
Dear Manager,
I am new user of DC-Unlocker.My login id is sourav2348.Email id is sourav2348@gmail.com.I purchased 10 credits on 30-12-2010.But when login it shows 0 credits.Was the amount refunded??please reply by email or PM.
Vincentas
2010-12-30, 03:13 PM
Dear Manager,
I am new user of DC-Unlocker.My login id is sourav2348.Email id is sourav2348@gmail.com.I purchased 10 credits on 30-12-2010.But when login it shows 0 credits.Was the amount refunded??please reply by email or PM.
Your payment is refunded, because you used unverified paypal account. For security reasons our system automatically refunds payment from unverified paypal accounts. You need to contact paypal and verify your account. Then our system will not refund your payment.
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