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View Full Version : Newbie Can't connect to server and credits not showing.


pmdon
2010-10-18, 06:19 PM
Hi, I've been trying to connect to your server using the various client versions but I get "wrong user name or password" also I can't get the client software to see my phone (ZTE F102). any ideas? I have already tried using a different computer.

Vincentas
2010-10-18, 08:36 PM
Hi, I've been trying to connect to your server using the various client versions but I get "wrong user name or password" also I can't get the client software to see my phone (ZTE F102). any ideas? I have already tried using a different computer.

Could you write your username that you had received after credits purchase? Then I would check where the problem may be.

pmdon
2010-10-18, 09:43 PM
I registered as "pmdon" and then bought 10 euro credit through Paypal, after payment I did not recieve an email.

payment details are;

PayPal logo Oct 16, 2010 20:49:55 PDT
Transaction ID: 2JS3077374734371F
Hello ******* ***,

You sent a payment of 10.00 EUR to DC-Unlocker (manager@digiteka.lt)

It may take a few moments for this transaction to appear in your account.
Merchant
DC-Unlocker
manager@digiteka.lt
+370 60029475 begin_of_the_skype_highlighting +370 60029475 end_of_the_skype_highlighting Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
New account pmdon with 10 credits
Item# 10 10.00 EUR 1 10.00 EUR
Subtotal 10.00 EUR
Total €10.00 EUR
Payment €10.00 EUR
Charge will appear on your credit card statement as "PAYPAL *DC UNLOCKER"
Payment sent to manager@digiteka.lt
From amount $14.52 CAD
To amount €10.00 EUR
Exchange rate: 1 CAD = 0.688705 EUR
Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at: www.paypal.com/ca/help.

Vincentas
2010-10-19, 12:29 PM
Wrong username and password was entered too many times and server had blocked you. Now unblocked.
Use username and password you had receive after credits purchase and everything should be ok.

pmdon
2010-10-19, 12:43 PM
I still can't logon as it says "wrong username or password " I never got an email with my credits or logon details.

Vincentas
2010-10-19, 12:51 PM
If you have lost or forgotten or did not receive your paysword, you can use remind password function in dc-unlocker software. Password will be sent to your e-mail that you provided when bought credits.
Also try to check in spam. Sometimes e-mail may go there.

pmdon
2010-10-19, 01:38 PM
Please check your messages

Vincentas
2010-10-19, 03:34 PM
Username and password was provided to you after you contacted by live chat.