Error Code 21

[buddes]

Hello,

by unlocking GlobeTrotter HSDPA Modem iCON 225 i get the error message 21.
What can i do?

Sascha

[Arunas]

Error 21 is modem not response, it can be drivers problem, try update drivers to generic. it presents in dc-unlocker install directory.

[buddes]

Hi,

i tried it out but without success. After installing the generic driver, the software can´t connect to the GT.

I am using Vista, i will try to use a XP system to solve the problem. Maybe it works. Do you have another idea?

Sascha

[Arunas]

Next week we will change unlocking system for this modem, then will unlock ICON 225 stable in all os.

[buddes]

Hi,
thx for your fast support. Do i have to download the new unlocking software?
Where i can see when you offer the new version.

Sascha

[buddes]

Hello,

i tried to unlock the model with new .238 unlocker software, but without success. I used the software with two different systems. Windows XP Prof & Windows Vista. i get allways the error code 21.
When do you plan offer the update of the software?

Sascha

[öupe66]

I have exactly the same problem!

The data of dc-unlocker:
Found modem : GlobeTrotter HSDPA Modem
Model : iCON 225
IMEI : xxxxxxxx
Firmware : 2.4.6Hd
Serial NR. : DR298BS7FH
SIM Lock status : Locked (PH-NET PIN)

================================================== =================

Unlocking, please wait ...
Preparing boot loader ... ok !

unlock failed !

(error code 21)

it loads the boot loader every time to 50% then it stops and the error message appears.

when the software starts loading onto the stick, the sticks starts flashing very fast (about 3-4 times faster then in normal mode)

[Vincentas]

After about 2 days there will be a new fixed version. Could you check, maybe something is taking ports? Maybe connection software is running or some process is started.

[öupe66]

i tried it on a second computer (also win xp sp3). Absolutely the same problem! No connection software was running.
The usb-card is detected but after starting preparing boot loader it breaks up.

Hope the new version will resolve this, as this usb-card is probably the most common in germany (because of special promotion of T-Com).

[alpha02]

All ist already written. Everyone knows the Problem with Error 21.

We really need a Version that works. I payed EURO 15,- via Paypal an still the Software is not unlocking the device. Please fix it ASAP:cool:

[Arunas]

New version is coming for tomorrow, error have not all customers just, a few percent . Error is because modem not response after download mode is enabled. Windows not load drivers (not all time) . Unlock for this modem procedure will changed totally.

[t00sTr0nG]

I have the same problem with Web´n´Walk iCON225.
I get always the error 21 and 22.I test it with different drivers on Windows XP SP2.

I hope the new version will solve the problem :-)
THX

[z0rg_ger]

i had the same problem, but debranding firmware solved it:D
http://rapidshare.com/files/191262096/debrand_i225.rar

[buddes]

i had the same problem, but debranding firmware solved it:D
http://rapidshare.com/files/191262096/debrand_i225.rar

Thank you for the link.
Maybe you can tell us more details of your unlock.
I debranded the firmware, too but i get allways error code 22.

Some idea?
I use Windows Vista
deactivate 3g software
use locked SIM

Sascha

[z0rg_ger]

Status before:

Found modem : GlobeTrotter HSDPA Modem
Model : iCON 225
IMEI : 359xxxxxxxxxxx
Firmware : 2.4.6Hd
Serial NR. : DR2982V2LP
SIM Lock status : Locked (PH-SP PIN)

Killing threads in Taskmanager or changing drivers didnt solve it. i use vista too.
Then i updated the firmware from t-mobile 2.4.6hd to Option FW, updated PC software and drivers and DC-unlocker worked.

[buddes]

Which driver do you use?
I tried to get new drivers from Option Webpage, but i can´t login.
Maybe you can upload the new driver and software?

Sascha

[z0rg_ger]

Direct Link to latest Software:
http://www.option.com/data/d-racer/Hokku3.0_Option_Standard_GI0225_3.0d0-866.25484.zip

for the latest Firmware use the debranding firmware from my previous posts

[buddes]

I did it, my card is unlocked, now.

Thx to "z0rg_ger"

1st) i flashed the firmware (see link from z0rg_ger)
2nd) i download new software from t-mobile for web´n walk stick

http://www.t-mobile.at/privat/service_hilfe/Download_Center/_Alle_Downloads/Software/wnw_manager_windows/index.html

3rd) i installed new web´n walk software
4th) new start of vista
5th) unlock stick with unlocker software.

Good luck to all.

Sascha

[öupe66]

with the new firmware i got my stick also unlocked!
Thank you.

[arsenixa]

i had the same problem, but debranding firmware solved it:D
http://rapidshare.com/files/191262096/debrand_i225.rar

Just for info: this actually installs FW 2.5.13Hd firmware on your device. The person that hacked this Option Standard firmware upgrader replaced (for some reason) the internal strings 2.5.13 with 2.5.21. Even though the device will report 2.5.21 after the upgrade, it contains in fact 2.5.13.